At Devonshire House Dental Surgery, we are committed to protecting your privacy and handling your personal information securely and responsibly.
This Privacy Notice explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect and process the following personal information:
Name, address, date of birth, telephone number, and email address
Medical and dental history
Details relating to appointments and treatment
Payment and insurance information
Correspondence and communications with the practice
Website usage information collected through cookies and analytics tools
We use your information to:
Provide safe and appropriate dental care
Arrange and manage appointments
Communicate with you regarding your treatment
Maintain accurate clinical records
Process payments and insurance claims
Meet our legal and regulatory obligations
Improve our services and website functionality
We will only use your information where we have a lawful basis to do so.
Your personal information is stored securely and accessed only by authorised members of the practice team. We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure.
We retain records in accordance with NHS and professional guidance.
We may share your information where necessary with:
Dental laboratories
Specialists or referral providers
NHS bodies
Regulatory authorities
Bank or finance broker
Insurance providers
IT and service providers supporting the practice
We only share the minimum necessary information and ensure appropriate safeguards are in place.
Under data protection law, you have the right to:
Access your personal information
Request correction of inaccurate information
Request erasure of your data where applicable
Restrict or object to processing
Withdraw consent where consent is relied upon
Lodge a complaint with the Information Commissioner’s Office (ICO)
Our website may use cookies and analytics tools to improve user experience and monitor website performance. You can control cookie settings through your browser preferences.
If you have any questions about this Privacy Notice or how your information is handled, please contact:
Devonshire House Dental Surgery
If you are unhappy with how your data has been handled, you can contact the ICO:
Information Commissioner’s Office (ICO)
Telephone: 0303 123 1113
This Privacy Notice may be updated from time to time to reflect changes in legal requirements or practice procedures.
